Terms & Conditions

Welcome to Jasmine Pension Redsea. These terms and conditions outline the rules and regulations for the use of Jasmine Pension website, located at jasminepension.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Jasmine Pension if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves.

BOOKING

When booking a room at Jasmine Pension, you agree to provide accurate and complete information about yourself, including your name, contact information, and payment information (if applicable). You must be 18 years of age or older to make a booking.

Your booking is not confirmed until you receive a confirmation email from Jasmine Pension. If you do not receive a confirmation email, please contact us immediately.

PAYMENT

We do not accept payments online. Payment for your booking will be made directly to Jasmine Pension upon arrival. We accept payment in Egyptian pounds (EGP), US dollars (USD), or Euros (EUR). We accept cash or credit card payments.

CANCELLATION AND NO-SHOW POLICY

If you need to cancel your booking, please contact us as soon as possible. Cancellations made 48 hours or more before your scheduled arrival will not incur any charges. Cancellations made less than 48 hours before your scheduled arrival will be charged for one night’s stay.

If you do not show up for your scheduled arrival, you will be charged for one night’s stay.

CHECK-IN AND CHECK-OUT

Check-in time is 2:00 PM and check-out time is 12:00 PM. If you need to request an early check-in or late check-out, please contact us in advance. We will do our best to accommodate your request, subject to availability.

DAMAGES AND LIABILITY

You are responsible for any damages caused to the room or hotel during your stay. We reserve the right to charge your credit card or collect payment from you for any damages caused.

We are not liable for any loss, damage, or injury that occurs during your stay at Jasmine Pension, unless caused by our negligence.

PRIVACY POLICY

Please see our Privacy Policy for information on how we collect, use, and protect your personal information.

CHANGES TO TERMS AND CONDITIONS

We reserve the right to modify these terms and conditions at any time, without prior notice. Your continued use of Jasmine Pension website after any changes to these terms and conditions constitutes your acceptance of the changes.

GOVERNING LAW

These terms and conditions are governed by and construed in accordance with the laws of Egypt, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Egypt.

CONTACT US

If you have any questions or concerns about these terms and conditions, please contact us at info@jasminepension.com